Frequently Asked Questions (FAQs)

Will I Have an Assigned Spot?

Unless otherwise specified, you will not have a specific assigned spot in the location, but you will be guaranteed space to park within.

Will I Get a Receipt for My Transaction?

Receipts are available for all reservations in your personal account on WA Parking’s App.

When Will I Get My Refund?

If WA Parking issues you a refund for any reason it should be reflected on your credit card statement in 2-3 business days.

What's the Refund Policy for Monthly Parking?

Your reserved parking is refundable up to 24 hours prior to the start of your reservation. Just give our support team a call +91 7410074074 or email support@waparking.com to cancel a reservation.

What if I'm Unable to Use My Reservation?

If the cancellation period has passed we will not be able to issue a refund. Our parking lot operators still saved a spot for that reservation and canceling this reservation would prevent them from selling that spot to another customer in the event that the lot was sold out. However, if you contact us we may be able to issue a credit to your account for future parking. Just give our support team a call +91 7410074074 or email support@waparking.com.

What happens if I arrive before my reservation begins or leave after it ends?

If you arrive early and/or leave late, you may be subject to additional fees charged on site. It may also be possible that the location will not be open yet if you arrive early, or may be closed already if you leave late. Please note the information listed on the ‘Hours of Operation’ tab.

What Do I Do When I Get an Error Code?

Error codes are notifications that something has been flagged in our system. Please take a screen shot and email or WhatApp to support@waparking.com / +91 7410074074. We will be happy to resolve the issue for you.

What are the Hours for my Monthly Reservation. Can I Park there 24/7?

Each location will vary in what they allow. Make sure you check the ‘Hours of Operation’ tab under the map for your chosen location before booking.

Is this Price for the First Month? Will the Price Go Up?

The price is subject to change, but we will contact you if the owner of your monthly parking location decides to raise the rates.

Is the Quoted Price an Hourly Rate or a Flat Rate Fee?

The price that you see will be a flat rate fee that covers the cost of the extent of your reservation.

Is my Spot Really Guaranteed?

Yes it is. We partner with parking location operators and attendants to guarantee the availability of each parking space reserved on our site. Even if a location is temporarily marked full for drive up customers, your WA Parking reservation still guarantees you a space.

I Don’t Want to Receive any Emails. Can I Unsubscribe from any Mailing Lists?

Sure! Contact us by emailing us at support@waparking.com, or give us a call at +91 7410074074. We’ll make sure you don’t receive future emails that you don’t want.

How Long will it Take Before I Can Start Using My Monthly Reservation?

We ask that you allow 48 hours to set up your monthly reservation. You will get notification once the monthly parking is set up.

How is the Distance to My Destination Calculated? Is this the Walking Distance?

The distances and location information is calculated using information from Google Maps. It is a general distance measurement, and may not reflect actual walking time or distance. The distance will be shown in meters.

How Do I Use My WA Parking Reservation?

Once you book a parking reservation through WA Parking we’ll send you a confirmation email with a parking pass attached to it. Simply pull it up on your smart phone and show it to the parking attendant when you arrive at the location.

How Do I Reset My Password?

Just enter your email address on the login page and click “Reset My Password”. This will send an automated email with a temporary password that will allow you to log in to the site and reset your password to whatever you choose.

How Do I Prove I've Already Paid for Parking?

Our parking system is 100% cashless, you can only book a parking spot if there is a minimum balance of 300 INR in your account.

How do I login if I never setup a password?

You can enter the application via "One Time Password" using your mobile number, once you enter the application, you can go to "Settings" and "Reset" your password.

How Do I Know the Hours I Can Park?

The hours of operation are listed directly under the picture when you select a location. You must arrive and leave the location during the posted hours of operation. The parking spot will not be listed out of the operation hours of the parking.

How Do I Know if Overnight Parking is Available?

The easiest way to check if overnight parking is allowed is to set the dates to reflect a two day reservation. Once you search a two day reservation, only locations that allow overnight parking will be displayed. If the App allows you to make a multi-day reservation, you know overnight parking is allowed at that location. Additionally, you can search for locations that allow overnight parking by looking for the blue icon with a moon over a car underneath each listing.

How Do I Know if My Vehicle will Fit Into Your Garage?

Height restriction information for vehicles can be found under each parking listing on our App. If you have questions about this, please contact us! You can call us at +91 7410074074, email support@waparking.com.

How Do I Find Monthly Parking?

To find monthly parking, simply enter the address you want to find parking around and the date you want to start parking and click the “Search” button. You will get the "Green" sign on the parking slots which are available for monthly passes.

How Do I Find a Parking Spot?

Simply type the address or the name of the venue that you are heading to into the search bar to find available parking around that location, on our homepage and click on the city for which you are looking for parking in.

How Do I Delete My Account?

You can go to settings, and click on "Delete Account", or contact us by email at support@waparking.com, or give us a call on +91 7410074074 We’ll be able to remove your information.

How do I change the time frame of my reservation?

Use the “From” and “To” calendar widgets at the top left of the page. Once you adjust the reservation window to suit your needs the reservation prices and availability will update as well. You can also adjust this time frame on the checkout page under “Review Reservation Details.” A blue link will give you the option to “Change date or time.”

How Do I Book a Reservation?

On our easy-to-use application. Simply search the address of your destination in "Search for Parking" bar. This will show you all of the parking locations we work with in the area. Each location will be listed in order of proximity, and you can find helpful information in the “Details” section. Simply set the "From" and "To" times at the top left of the page to suit your needs, and select “Book” when you find a great spot. Confirm all of the details at the checkout page, and then “Pay for Parking!”

How do I Access My Reservation?

Once you’ve logged into your account, just pull up the app menu. Select ‘My Bookings’ to see all your past and upcoming reservations.

Does WA Parking Own or Operate These Parking Locations?

We do not. WA Parking is an online booking service that allows you to reserve guaranteed parking at parking locations across the nation. But the locations are independently owned, our partnerships and technology make it easier for you to find and pay for your parking spot!

Do I Pay for My Parking in Advance?

Yes. WA Parking is a pre-paid App, for a guaranteed parking spot. Once you reserve a spot with us, you can drive to your destination knowing a parking space will be available for you. Our service lets you find parking locations with online discounts - and avoid any unexpected fees on site.

Do I Have to Make a New Reservation Each Month?

You will not. At the beginning of the next month, you will be billed automatically for the next month.

Can I Reserve Handicapped Parking?

Almost all of our parking locations are handicapped accessible. However, state and local laws restrict the ability to reserve individual handicapped spaces. It’s rare for all of the handicapped spots to be filled at any given location and our customers usually do not have a problem.

Can I Make a Monthly Reservation for Only One Month?

Definitely! Just contact us by emailing support@waparking.com, or calling on +91 7410074074 and we'll make a note not to re-bill you at the end of the month. Your monthly reservation will expire at the end of the first month.

Can I Book More Than One Parking Spot at a Time?

No, via WA App, you can book only one parking spot at a time, for the second booking you will have to use another account.

Can I Book a Spot Over the Phone?

We won’t take your credit card number over the phone, but we are always happy to help. Feel free to give us a call on our support line and we can talk you through the checkout page and email you helpful links.

Can I Book a Spot for Someone Else?

Yes, you may book a parking spot for your friend or a relative, however for residential parking slot you will be only able to book for private vehicles, no commercial vehicle will be allowed.

Can a Reservation be Cancelled?

WA Parking will honor all refunds that are requested withing 15 seconds after booking a parking slot. You can refund reservations on your own in the form of WA Parking credits or a money back refund. "My Bookings" will enable you cancel your booking and it will be received within 3-5 working days.